Refund Policy

Last updated: May 10, 2026

This Refund Policy explains how refunds and cancellations work for LingoMe websites, mobile applications, and related services (“Service”). It should be read together with our Terms of Use and Privacy Policy.

1. Website Subscriptions Purchased Through Paddle

Website subscriptions purchased through Paddle are eligible for a full refund within 14 days of the initial purchase. If you are not satisfied with your website subscription, request a refund within this 14-day period.

Paddle may act as the authorized reseller and merchant of record for website purchases. This means Paddle may handle checkout, billing, taxes, invoices, subscription management, and payment support for those purchases.

2. How to Request a Website Refund

To request a refund for a website subscription, use the links in your Paddle receipt, checkout email, or subscription-management email. You may also contact Paddle buyer support through the support options provided by Paddle.

If you need help locating your receipt or subscription-management link, contact us at [email protected]. Please include the email address used for purchase and any Paddle receipt or order information available to you.

3. Mobile App Purchases

Purchases made through the Apple App Store or Google Play are handled by the respective app store. Refund requests for mobile app purchases must be submitted through Apple or Google using their refund process and are subject to their policies.

LingoMe does not directly process refunds for purchases made through Apple App Store or Google Play.

4. Cancellations

Cancelling a subscription stops future renewal. It does not automatically refund amounts already paid.

After cancellation, you will usually keep access to paid features until the end of the current billing period unless your access changes because of a refund, chargeback, abuse, or another payment-related issue.

5. Refund Timing

Approved refunds are returned to the original payment method. The time it takes for funds to appear in your account depends on Paddle, the app store, your payment provider, and your bank.

6. Abuse and Exceptions

We may refuse refund support or account access where we reasonably believe there is fraud, abuse, chargeback misuse, repeated policy misuse, or violation of our Terms of Use. This does not limit any mandatory consumer rights that may apply in your jurisdiction.

7. Contact

Individual Entrepreneur Semen Vetoshkin

Email: [email protected]

Website: https://lingome.app